Make a complaint
Check the route and submit a complaint about legal services.
Legal Ombudsman
Independent complaints and redress for legal services within the United Hampshire State.
Have you complained to the legal-service provider first?
The Ombudsman normally considers a complaint after the provider has had a reasonable opportunity to resolve it under the applicable complaint-handling rules.
How complaints are resolved
Jurisdiction, early resolution, investigation, decisions and remedies.
For legal-service providers
First-tier complaint handling, records, signposting and Ombudsman cooperation.
Published decisions
Publication-cleared final Ombudsman decision information.
Scheme rules
Current published Legal Ombudsman scheme documents and jurisdiction rules.
About us
Independence, relationship with OLC, LSB and the Ministry of Justice.